Event Overview
What does it mean to illuminate? It’s to make something visible or shine light upon it.
At Illuminate 2024, our visionary customer conference, we're set to do just that. We’re not just shedding light; we're revolutionizing how we serve our customers.
Illuminate is about brightening our industry with ideas, passion, empathy, creativity and unique problem-solving. But most importantly, it's about championing our customers, empowering them to succeed in a brand-new world where we reconnect, reinvest and respond.
To illuminate is to empower professionals to create extraordinary moments, and that's where Momentus and this customer conference make a difference. With a bespoke agenda full of educational sessions tailored just for our customers, we’re illuminating the path to greatness together.
Registration
Get ready to access unparalleled venue and event management best practices, networking and fun! Below you will find our attendance prices.
- For EMEA, attendee registration will be available at:
- €1.650 through 16 October.
- Group registration (4 or more registrants): $1,350 / €1,250 per person
- Registration closes for EMEA Illuminate on October 16
Please note, success plans do not provide free tickets to the Illuminate conferences. If you have a success plan, please reach out to your CSM as you may be eligible for additional discounts.
Why you need to be at Illuminate 2024
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What to Expect
Illuminate 2024 is the ultimate event for Momentus customers to enhance your skills, discover new strategies, expand your professional network, and elevate your venue and event management operations to new heights.
Product Learning
Industry Best Practices
Partnership
Travel and Experience
Prepare for your visit to beautiful Utrecht! Don’t miss out on hotel discounts and ideas to experience the city while you’re in town.
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Experience Utrecht
Experience Utrecht
Momentus Illuminate conference will be held at Royal Jaarbeurs in Utrecht, the Netherlands located at Jaarbeursplein 6, 3521 AL Utrecht.
The city of Utrecht boasts beautiful canals and parks, lively restaurants and cafés, fascinating museums and remarkable historical buildings.
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Utrecht Hotel Booking
Utrecht Hotel Booking
Preferred hotels in the area
Hotel NH Utrecht
Jaarbeursplein 24, 3521 AR Utrecht, Netherlands
+31204990317
3 Minute walk
Park Plaza Utrecht
Westplein 50, 3531 BL Utrecht, Netherlands
+31302925200
5 Minute walk
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Utrecht Air Travel
Utrecht Air Travel
Royal Jaarbeurs is conveniently located in the centre of The Netherlands, only 30 minutes from Amsterdam Airport Schiphol, known informally as Schiphol Airport. This is the main international airport of the Netherlands. It is located 9 kilometres southwest of Amsterdam, in the municipality of Haarlemmermeer in the province of North Holland.
Aankomstpassage 1, 1118 AX Schiphol, The Netherlands
Experience Utrecht
Momentus Illuminate conference will be held at Royal Jaarbeurs in Utrecht, the Netherlands located at Jaarbeursplein 6, 3521 AL Utrecht.
The city of Utrecht boasts beautiful canals and parks, lively restaurants and cafés, fascinating museums and remarkable historical buildings.
Utrecht Hotel Booking
Preferred hotels in the area
Hotel NH Utrecht
Jaarbeursplein 24, 3521 AR Utrecht, Netherlands
+31204990317
3 Minute walk
Park Plaza Utrecht
Westplein 50, 3531 BL Utrecht, Netherlands
+31302925200
5 Minute walk
Utrecht Air Travel
Royal Jaarbeurs is conveniently located in the centre of The Netherlands, only 30 minutes from Amsterdam Airport Schiphol, known informally as Schiphol Airport. This is the main international airport of the Netherlands. It is located 9 kilometres southwest of Amsterdam, in the municipality of Haarlemmermeer in the province of North Holland.
Aankomstpassage 1, 1118 AX Schiphol, The Netherlands
Frequently Asked Questions
Why is the EMEA conference in the Netherlands?
We are hosting the conference at Royal Jaarbeurs – a long-standing Momentus customer. Jaarbeurs is conveniently located in the centre of the Netherlands and only 30 minutes from Schiphol Airport – making it easily accessible for our entire EMEA customer base.
Will there be an Illuminate conference in APAC this year?
We are hosting two conferences in 2024 – one in North America and one in Europe. Customers are not required to attend the conference in their region, but it is most beneficial for them to enable networking with peers. Illuminate in APAC will be announced in the first half of 2025.
Who should attend?
This event aims to bring together business and technology leaders who want to take an active role in utilizing technology to drive business outcomes for venues and events. The event is open to all Momentus customers using our Enterprise (formerly Ungerboeck, EBMS, USI), Elite (formerly VenueOps, EventBooking), Prime, Priava, WeTrack and Risk Manager solutions.
In what languages will the conferences be delivered?
Each Illuminate event will be delivered in English.
Will there be a hybrid event option?
The Illuminate event will be an in-person event. Sessions will not be live streamed or recorded.
Will there be any product hands-on training?
Attendees will have access to the Innovation & Learning Labs with our expert staff, as well as numerous educational sessions throughout the conference. Additionally, we are offering an elective afternoon of hands-on training available for an additional fee. Registration for this optional, hands-on training is open now. Additionally, you can learn more about each training course here. Capacity will be limited to ensure these sessions are as valuable as possible.
Can others in the industry come?
Illuminate registration is only open to existing Momentus customers. Sponsorship and partner inquiries should be directed to illuminate@gomomentus.com.
What is the cancellation policy?
There are no cancellations or refunds. Please reach out to illuminate@gomomentus.com with any questions regarding your registration.
Is there a dress code?
The daily event attire is business casual, except for the gala dinner, which calls for cocktail attire.
What should I bring to the conference?
We encourage attendees to bring a device on which you use our software as there will likely be opportunities throughout the conference to engage in-app.
What is the optional venue tour?
The venue tour is an optional, complimentary tour of Royal Jaarbeurs led by our host venue. Registration will be required to ensure we can accommodate all who wish to participate.
What promo codes are available for conference?
If you have a success plan, please reach out to your success manager about an additional promo code available. Additionally, session panelists will be given a promo code for a reduced rate. We will honor any promo code until registration closes.
What are the registration terms and conditions?
Please review the Momentus Illuminate 2024 Registration Terms and Conditions:
Featured Speakers
We’re busy finalizing the list of industry trailblazers and change-makers who will be taking the stage at Illuminate. In the meantime, here are a few Momentus leaders who can’t wait to meet you in person!
If you would like to volunteer to speak or would like to recommend a colleague in the industry, please send an email to illuminate@gomomentus.com
Chief Executive Officer
Alex leads the strategic direction for Momentus. He is focused on building a team of passionate Momentus colleagues, ensuring the organization delivers on its value proposition to customers, accelerating innovation, and continuing fast-paced global growth. Prior to this role, he served as a member of the executive board, chief operating officer and president of the Latin American region for SoftwareONE. During his tenure there, Alex was instrumental in driving profitable growth, industrializing global shared service centers, building an M&A and post-merger integration program with 20 acquisitions, and driving internal digital transformation. He also led the company’s successful IPO in 2019. Previously, Alex was a managing director at Thomas H. Lee Partners. He started his career at Goldman, Sachs & Co. Alex holds bachelor’s degrees in finance and economics from the University of Texas at Austin and an MBA from Harvard Business School. Alex lives in Austin with his family and enjoys running, and organizing his collection of hoodies.
Chief Innovation Officer
Steve leads the Innovation Lab for Momentus. He works closely with customers and partners to educate them on industry best practices, gain a deeper understanding of the evolving market landscape and enhance the company’s offerings. Steve has 38 years of experience within the hospitality and events industry, 29 of them focused on the technology side of the business. He was president at EventBooking prior to the acquisition by Ungerboeck and served as Ungerboeck’s executive vice president. He’s also held leadership roles in event tech companies including Oracle (formerly Micros-Fidelio) and Stova (formerly Aventri/etouches). In 2022, Steve was awarded the Outstanding Contribution Award at the Event Tech Live Awards and inducted to its Hall of Fame. He is also a Certified Venue Executive through IAVM, holds many volunteer roles within the industry, and is an adjunct professor at Florida International University. A truly global citizen, Steve has lived and worked in multiple countries and currently resides in St. Louis, Missouri with his wife Liz and their very spoiled dachshund, Oscar.
Chief Customer Officer
Jenn is responsible for the global professional services and customer support organizations. She is passionate about running global, cross-functional teams focused on delivering high customer satisfaction and fast time-to-value for customers. Jenn is especially adept at identifying opportunities and implementing sustainable processes to streamline productivity, minimize risk and increase revenue. Prior to joining Momentus, Jenn was the vice president of global professional services & technical support for Khoros. Before that, she served as vice president of professional services for OpenSymmetry. In her free time, you can find Jenn on the lake, traveling or enjoying live music.
Chief Product Officer
Joel leads product management, product strategy and user experience. Prior to joining Momentus Technologies as CPO, Joel managed Ellucian’s product solution portfolio comprised of multiple higher education product lines. During his tenure at Ellucian, he played a pivotal role in launching the company’s fastest-growing SaaS product, driving significant year-over-year growth in revenue, margin improvement and customer count. Before Ellucian, Joel worked as the Head of Product and UX for Hobson’s flagship B2B2C K12 product line, Naviance. While overseeing Naviance, he drove double-digit increases in revenue and margin, adding thousands of new customers and millions of new users. At Momentus, Joel works closely with engineering, services, marketing and sales to ensure the company continues to deliver exceptional value to its customers. Joel graduated from LaSalle University with a BA in CS & Digital Design. Outside of work, Joel loves spending time with his wife, two young boys, reading science fiction and enthusiast driving.
Chief Marketing Officer
Laurie leads global corporate branding and product marketing initiatives, including market positioning, product strategy, public relations, social media, corporate communications and demand generation. She brings over 25 years of marketing, branding and communication experience to the role—as well as a deep knowledge of SaaS technology go-to-market strategy. Prior to Momentus, she served as CMO at international supply chain firm Tecsys, where she led the company’s global rebranding and integrated digital marketing efforts, including through two major acquisitions, and delivered organic high growth. She also served as CMO for healthcare firm Intalere (now Vizient), and interim CMO and vice president of marketing for leading global cloud and IT outsourcing provider Savvis. She holds a bachelor’s degree from Baldwin Wallace University and an executive MBA from Rutgers University. Laurie is an avid yogi who lives in St. Louis, Missouri with her two daughters.
Chief of Staff
Melora provides program management for cross-functional projects and merger and acquisition integration efforts. She also facilitates company, leadership and board meetings, and supports internal communications and annual planning. Before taking on this role, Melora was a senior business analyst supporting the Momentus product team, conducting analyses to support product investment and go-to-market activities. Previously, Melora was a project manager at AMS Planning & Research, where she led and supported over 40 projects in strategic business and facilities planning. She’s also held a variety of roles in operations management and consulting for performing arts and educational organizations. Melora has an MBA and an MFA from the University of Alabama. Melora lives in Charlotte, North Carolina with husband Ben and two sons. Outside of work, she enjoys going to the gym, traveling, playing disc golf and hiking with her family. She believes ice cream is the best way to start any meal.
Chief Technology Officer
James is responsible for the global software engineering teams, technology roadmap, as well as the security and development operations teams. Over the past 20 years James has managed all aspects of software delivery including development, support, product management, integrations, and security operations. He also has extensive experience in merger & acquisition (M&A) and has successfully integrated multiple products and teams. Prior to joining Momentus, James was the CTO of Therapy Brands where he was responsible for all aspects of product development and integration of various acquisitions products and teams, with the result being a successful transaction with KKR. James also worked at Epiq Systems for many years beginning as a software engineer and ending as the vice president of product development responsible for overall global product development teams. James has a degree from Missouri State University and resides in Kansas City, Missouri with his wife and two kids.